Privacy Policy

 

We are committed to safeguarding and preserving the privacy of our visitors. This Privacy Policy sets out how The Rug & Carpet Studio obtain, store and use your personal information when you use or interact with our website,  www.rugandcarpetstudio.co.uk , or where we otherwise obtain or collect your personal information.  The effective date of this Privacy Policy is 5th April 2018.   Please read this Privacy Policy carefully.

 INFORMATION THAT WE COLLECT

We collect information from you when you register on the site, place an order, respond to a survey or communication such as e-mail, participate in another site feature or via social media.

  • When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously.
  • We also collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes.
  • Like many websites, we use “cookies” to enhance your experience and gather information about visitors and visits to our websites. Please refer to the “Do we use ‘cookies’?” section below for information about cookies and how we use them.

USE OF YOUR INFORMATION

We may use the information we collect from you when you register, purchase products, enter a promotion, respond to a survey or marketing communication or use certain other site features in the following ways:

  • To personalise your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To allow us to better service you in responding to your customer service requests.
  • To quickly process your transactions.
  • To administer a promotion, survey or other site feature.
  • If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails.
  • We do not share your details with third parties.

Information will only be provided where you have consented to receive such information.  Individuals have a right to have personal data erased and can make a request for erasure either verbally or in writing. Please see our contact details at the bottom of the page.

STORING YOUR PERSONAL DATA

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server.

USE OF COOKIES

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.   They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won’t have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service.

DISCLOSING YOUR INFORMATION

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term “outside parties” does not include The Rug & Carpet Studio. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

CHANGES TO OUR POLICY

If we decide to change our privacy policy, we will post those changes on this page. .

QUESTIONS & FEEDBACK

We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.

 

TERMS & CONDITIONS

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.

YOUR CONSENT

By using our site, you consent to our privacy policy.

COMPANY DETAILS

Company’s registration name: The Rug & Carpet Studio Ltd
Company’s place of registration: England
Company’s registered office address: The Rug & Carpet Studio Ltd, The Old White Hart, Long Melford, Sudbury, Suffolk, CO10 9HX
Company’s registered number: 4697188
Contact telephone number: 01787 882202
Email contact: info@rugandcarpetstudio.co.uk