The Rug and Carpet Studio is an established independent business founded in 1991 with classic roots, nestled in the beautiful village of Long Melford, Suffolk. Due to a key member of staff retiring we are able to offer the rare opportunity for an enthusiastic and confident individual to join us as Showroom & Sales Manager within our close-knit team.
We are looking for a creative and motivated individual who is enthusiastic about sales, committed to client relations and confident in offering them advice, excited by the opportunity of developing new plans and ideas at a time of business growth.
The Rug and Carpet Studio offers expert knowledge and advice on all aspects of handmade rugs and carpets. Candidates must demonstrate the necessary experience and skills to enhance and develop our existing sales business.
The successful candidate will be expected to work closely with the managing director in all aspects of the buying and selling of our stock and be prepared to act on his or her own initiative in the absence of the managing director.
Managing the showroom
Monitoring showroom stock, display and staffing
Identifying new customer opportunities
Nurturing customer relationships to build repeat business and support long term sales growth
Responding to sales enquiries promptly and efficiently
Providing exemplary customer service
Being prepared to visit clients throughout the UK
Advising on rug designs, colour & sizing options
Advising and assisting customers in the design of bespoke rugs.
Contacting and visiting suppliers to source rugs
Representing the company at exhibitions & events
Working closely with our marketing manager to promote the business efficiently via social media and other platforms
Working closely with our restoration and conservation department managers
Successful sales experience
A creative background with experience & awareness of high end retail/interiors.
A knowledge of the handmade rug industry although not essential, would be an advantage.
Reasonable computer literacy
Excellent communication and presentation skills
Strong desire to sell, but also an ability to listen, guide and build relationships
Well organised with good attention to detail
Ability to work on own initiative and as part of a team
Prepared to travel overnight mainly within the UK
Full UK driving license
Please be aware of the physical demands of the job while moving carpets in the showroom and when visiting customers.
Working day 9am- 5.30pm with flexible weekend hours, you will be expected to work several weekends during the year
28 days holiday a year including bank holidays
Salary to be discussed with profit related bonus.
To apply for this role please email a covering letter and your CV to firstname.lastname@example.org